Bicycle mechanic

Position Overview

• Both full-time and part-time positions will be available February to September 2025
  
  As a Bicycle Mechanic at Quick Cranks, you will be an essential member of our team, playing a key role in upholding the exceptional and friendly service that forms the backbone of our company. Your primary focus will be on servicing and maintaining a wide range of bicycles to ensure optimal performance and safety for our customers. From performing tune-ups and repairs to offering expert advice, your passion for cycling and technical expertise will help enhance our customers' riding experiences.
  
  This role carries significant responsibility, as our service staff are the heart of our operations. We deeply value the dedication and skill of our team members and are committed to fostering a supportive and professional work environment. Hopeful candidates must understand the importance of delivering outstanding service and the impact their work has on the reputation and success of Quick Cranks.
  
  To thrive in this role, you should bring prior experience working in a bike shop, a meticulous approach to bicycle maintenance, and an unwavering commitment to customer satisfaction. Joining Quick Cranks means becoming part of a team that shares your passion for cycling and values your contribution to creating memorable experiences for our customers.

Responsibilities

BICYCLE MAINTENANCE AND REPAIRS

• Perform comprehensive bicycle tune-ups, including adjustments to gears, brakes, and derailleurs, to ensure smooth and safe operation.
• Diagnose mechanical issues and relay information to customers using easy to understand language.
• Inspect and repair damaged components, such as wheels, chains, and drivetrains, to extend the lifespan of bicycles.
• Assemble new bicycles and prepare them for sale or customer pickup.

CUSTOMER SERVICE

• Greet customers warmly and assist them in diagnosing issues with their bicycles.
• Provide expert advice on bike repairs, maintenance, and suitable upgrades or accessories.
• Address customer inquiries and ensure satisfaction with services rendered.
• Maintain Quick Cranks' welcoming and non-judgemental atmosphere.

teamwork and workplace organization

• Collaborate with team members to ensure an efficient workflow and timely service delivery.
• Maintain a clean, organized, and well-stocked workspace, including tools and spare parts.
• Participate in staff meetings and training sessions to stay updated on industry trends and best practices.
• Contribute to a positive and supportive work environment that fosters growth and learning.

Requirements

Candidate for this role must have:

• Previous bicycle mechanic experience.
• Good communication skills to effectively interact with customers and colleagues.
• Knowledge of different types of bicycles and their components.
• Excellent customer service skills.
• A passion for cycling.

Benefits of Working at Quick Cranks

• Competitive wage of $17 per hour
• Employee discounts on bicycles, accessories, and services
• Opportunities for skill development and career advancement within the bicycle industry.
• A vibrant and positive work environment, surrounded by fellow bike enthusiasts and professionals.
• Full-time staff receive health and dental benefits 
• The satisfaction of contributing to an environmentally-friendly mode of transportation and promoting an active lifestyle.

Working Conditions

This position primarily involves indoor work within the Quick Cranks bicycle store. Regular standing, walking, and lifting of objects are expected. Additionally, occasional outdoor tasks, such as organizing bike displays, event support and assisting customers in the parking area, may be required.

Note: This job description outlines the general responsibilities of the Bicycle Mechanic position at Quick Cranks. It is not intended to cover all duties and responsibilities. The company may assign additional tasks and benefits as needed to ensure an exceptional work experience and customer service.